SHIPPING & RETURNS
Shipping Policy
Delivery times depend on the shipping method you choose at checkout. We offer the following shipping options:
-
Standard Shipping: 5–7 business days.
-
Expedited Shipping: 2–3 business days.
-
Overnight Shipping: 1 business day (for orders placed before 2 PM EST).
Please note that shipping times may vary depending on your location, and we process orders within 1–2 business days. You will receive a tracking number once your order has been shipped so you can track its progress.
Return & Exchange Policy
At Adra Hair Company, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a 30-day return policy. Items must be unused, in original packaging, and in their original condition to be eligible for a return or exchange. For more detailed information on returns and how to initiate a return, please visit our Return Policy page on the website. If you have any questions, our customer service team is always available to assist you.